Shipping policy
Thank you for shopping with us! We want to ensure that your experience is smooth and enjoyable. Please review our shipping policy below:
1. Processing Time
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Delivery times may vary based on your location and external factors, such as weather or carrier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on your location and the weight of your order. Free shipping may be offered on orders over $200.
4. International Shipping
We currently offer international shipping to select countries. Additional customs fees and import duties may apply and are the responsibility of the customer.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor your shipment's progress.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us via the website as soon as possible. We will work with the carrier to resolve the issue.
7. Changes to Shipping Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions or concerns about shipping, please don’t hesitate to reach out!